Welcome to the Privacy Policy of the Mission Resource Hub.
1. INTRODUCTION
Mission Resource Hub (“we”, “our”, or “us”) is committed to protecting the privacy of all visitors, registered users, and participants (“you” or “your”) who engage with our digital mission platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with the Protection of Personal Information Act, 2013 (“POPIA”) and, where applicable, the General Data Protection Regulation (EU) 2016/679 (“GDPR”).
2. WHO WE ARE
Mission Resource Hub is a digital platform that enables churches, ministries, and mission-focused individuals in Africa to connect, communicate, participate in groups, forums, training, and utilise digital resources for increased mission impact. Our services include online community forums, training courses, resource downloads, and directory listings.
3. PERSONAL DATA WE COLLECT
We may collect the following personal data:
- Name, surname, and contact information (email, phone number)
- Church or organisation affiliation
- Location and country
- Profile photo (optional)
- Login credentials
- Course enrolment and progress data
- Communication records
- Technical data such as device type, IP address, browser type, and interaction data (e.g., page visits)
4. HOW WE COLLECT YOUR DATA
We collect your personal data:
- When you register an account or update your profile
- When you enrol in or participate in training courses
- When you submit contact forms or interact via our community tools
- Through cookies and similar technologies, when you browse the platform
5. HOW WE USE YOUR DATA
We use your personal data to:
- Provide access to our platform and services
- Administer user accounts and facilitate communication
- Manage and deliver training content
- Improve platform functionality and user experience
- Send important updates and promotional content (with opt-out options)
- Comply with legal and regulatory requirements
6. SHARING YOUR DATA
We do not sell or rent your personal data. We may share your data with:
- Service providers who assist in operating the platform (e.g., hosting, email distribution, analytics)
- Course facilitators or moderators (for learning and communication purposes)
- Legal authorities, when required by law
7. COOKIES AND TRACKING
We use cookies and tracking technologies to understand user behaviour, enhance platform performance, and improve usability. You can manage your cookie preferences through your browser settings.
8. DATA STORAGE AND SECURITY
Your personal data is stored securely on servers located in compliant jurisdictions. We implement appropriate security measures to protect your data against unauthorised access, alteration, or disclosure.
9. YOUR RIGHTS
Under POPIA and GDPR, you have the right to:
- Access and request a copy of your personal data
- Request correction or deletion of inaccurate or outdated data
- Object to or restrict processing in certain circumstances
- Withdraw consent for communication or specific processing activities
- Lodge a complaint with the relevant data protection authority
To exercise your rights, please contact: info@missionresourcehub.com
10. DATA RETENTION
We retain your data only for as long as necessary for the purposes outlined in this Policy, or as required by law. You may request deletion of your account and associated data at any time.
11. THIRD-PARTY LINKS
Our platform may contain links to external websites or resources. We are not responsible for the content or privacy practices of those third parties.
12. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Updates will be posted on our website, and the “Effective Date” and “Revision No” will be revised accordingly. Continued use of the platform indicates your acceptance of the changes.
13. CONTACT US
If you have questions about this Privacy Policy or how your data is handled, please contact us at:
Email: info@missionresourcehub.com
Website: www.missionresourcehub.com